Utah Scientific Extends Warranty Programme

Utah Scientific today confirmed a new extended warranty program to supplement its current 10-year warranty for customers. Now, new and existing customers will be able to extend the warranty to ensure facility uptime and business continuity.

Available to customers whose initial warranties are due to expire, the three new extended warranty options include:

• Basic Extended Warranty – covering return and repair or replacement of defective products and 8am to 5pm (U.S. Mountain Standard Time) customer support, Monday – Friday. Customers may purchase either the one-year option or the three-year option.
• Enhanced Extended Warranty – with advanced replacements and 24/7 customer support. One-year and three-year options available.
• Valued Customer Buyback – with this option, customers may receive credit towards the purchase of a new system with updated technology and a new 10-year warranty.

Tom Harmon, president, Utah Scientific, said: "Over the past 40 years, we have protected Utah Scientific products and our customers not only with world-class technical support, but also with an automatic 10-year warranty — virtually unheard of in the industry. As a testament to the long life of our systems, several customers have requested the ability to extend their coverage beyond the standard 10 years. In response, we're announcing three new options for extended support services.

"Our customers are the reason for Utah Scientific's success," Harmon continued. "The new support options are just the latest example of our commitment to providing exceptional products and outstanding support to ensure that our customers receive the best-possible experience with Utah Scientific."

Customers can get pricing for the extended warranties from their regional sales managers.

Image: Tom Harmon, president, Utah Scientific.

www.utahscientific.com

(JP)