Clear-Com Expands Global Service And Support With DIAS Company

Clear-Com® has announced that DIAS Company has been designated as an official authorised service centre for Clear-Com products in Kazakhstan, as well as Central Asia and the Caucasus region.

This collaboration strengthens Clear-Com's ability to provide comprehensive service and support to its growing customer base in these territories, ensuring unmatched local expertise and fast, efficient repairs.

For over 25 years, DIAS Company has been a trusted leader in the Kazakhstan market, specialising in the design, implementation, and maintenance of complex IT solutions for a wide range of industries, including broadcasting, telecommunications, and media production. Known for its dedication to customer satisfaction, DIAS Company has built a solid reputation as a reliable partner for large-scale media and broadcast projects across the region.

As an authorised service centre, DIAS Company will provide full-service support for Clear-Com’s intercom systems and communication solutions, which are widely used in many different verticals including broadcast, live events, theatre, and industrial sectors. DIAS Company will now offer repairs, technical support, and warranty services for Clear-Com products, ensuring customers have fast access to the service they need without long wait times or the need for shipping products overseas.

This partnership reinforces end-to-end support, ensuring minimal downtime and peak performance for users in the region. DIAS Company’s designation as an authorised service centre means customers in Central Asia and the Caucasus now have access to factory-level expertise and certified repair capabilities for Clear-Com products, including advanced systems like the award-winning Arcadia® Central Station, Gen-IC® virtual intercom system and FreeSpeak® wireless intercom family. By leveraging DIAS Company's technical proficiency and deep familiarity with Clear-Com’s product line, users can expect precision diagnostics, rapid repairs, and expert consultation tailored to their specific operational needs.

As industries in broadcasting, live production, and telecommunications adopt increasingly complex intercom infrastructures, the ability to provide localized service and support is critical. This partnership ensures that Clear-Com users in these regions can maintain system reliability, optimise performance, and incorporate new technologies into their workflows that are all backed by a technical team trained to uphold Clear-Com’s rigorous service standards.

Clear-Com's products are integral to live production workflows, and with DIAS Company now serving as an authorised service centre, customers in Kazakhstan and the surrounding regions can trust that their Clear-Com products will be maintained and serviced by a trusted, knowledgeable Clear-Com Partner.

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