Curious Software fix it for KNXV

US broadcaster KNXV recently took delivery of Curious World Maps complete with the latest 3D upgrade.
KNXV's graphic artist Ryan O'Connell installed the software on one of the latest Apple Mac systems but ran into difficulties when the software proved incompatible with the graphics hardware in his computer.
"It was just one of those hiccups you sometimes get with upgraded software," explained Curious Software's technical director Justin Wise. "The 3D upgrade for Curious World Maps is designed to work on both Mac and PC platforms, but in this case KNXV was using a very new Mac with a non-standard graphics card that we hadn't come across before. The Mac in question is a fantastic machine and naturally Ryan was keen to get his new software working properly. He called us straight away and we were only too happy to resolve the problem for him."
O'Connell was delighted with the response. "As I jump up and down doing the 'happy dance' I'm pleased to announce that it works," he said. "No more software render, no more holding down the power button to restart. It works - and fast! I can't thank Curious enough for getting this problem solved. I have never before worked with a software company that is so dedicated to solving the problems of just one customer. Curious Software has won my support and loyalty. Thank you for everything."
(GB)