Broadcast News
04/05/2017
BroadStream Opens New Support Centre And Launches Task Force
BroadStream Solutions has announced it is restructuring its internal resources to support expected growth across the Americas and Asia.
As part of the realignment, the technology company has opened a 24/7 'follow-the-sun' support centre in Tulsa, Oklahoma.
The new facility will allow all BroadStream customers to access high-level support when they need it most, no matter the time or where they are in the world.
In addition, a number of key executives from the company's leadership team have been assembled to focus on exceeding customer expectations in terms of quality of service, on-time delivery, and return on investment. The group includes representatives from key functions within the business, such as marketing, project management, engineering, and sales.
BroadStream President and Chief Executive Officer, David Bowes, said: "We continue to demonstrate our ability to react quickly to customers' needs and to respond rapidly to significant growth in key territories. And even though we've gotten plenty of positive feedback from our customers, we believe we can always do better.
"The BroadStream team remains committed to delivering on the promise of excellence in products, processes, and people. I have the utmost confidence in this task force to improve upon product development, sales operations, and project delivery for our customers."
www.broadstream.com
Image: David Bowes, BroadStream President and CEO.
(LM)
As part of the realignment, the technology company has opened a 24/7 'follow-the-sun' support centre in Tulsa, Oklahoma.
The new facility will allow all BroadStream customers to access high-level support when they need it most, no matter the time or where they are in the world.
In addition, a number of key executives from the company's leadership team have been assembled to focus on exceeding customer expectations in terms of quality of service, on-time delivery, and return on investment. The group includes representatives from key functions within the business, such as marketing, project management, engineering, and sales.
BroadStream President and Chief Executive Officer, David Bowes, said: "We continue to demonstrate our ability to react quickly to customers' needs and to respond rapidly to significant growth in key territories. And even though we've gotten plenty of positive feedback from our customers, we believe we can always do better.
"The BroadStream team remains committed to delivering on the promise of excellence in products, processes, and people. I have the utmost confidence in this task force to improve upon product development, sales operations, and project delivery for our customers."
www.broadstream.com
Image: David Bowes, BroadStream President and CEO.
(LM)
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