Midwich Launches PLUS Professional Services

Midwich has launched PLUS, a comprehensive professional services offering designed to empower channel partners with end-to-end AV solutions.

Leveraging the expertise of the former MiSupport and Farm AV teams, PLUS delivers unparalleled support in defining, designing, planning, supplying, setting up, and maintaining projects of any scale—from large stadiums to intimate meeting rooms.

With PLUS, Midwich is expanding its role as a trusted partner, offering a full suite of services to ensure seamless deployments and optimal system performance. With a team of expert technicians, engineers, and programmers with over 300 completed projects who are dedicated to delivering solutions that work perfectly every time – partners can continue to rely on Midwich's expertise from quote to implementation.

Andrew Stanley, Vice President of Services at Midwich, commented: "The launch of PLUS is a significant step in our commitment to supporting our channel partners consistently across the globe. By combining Midwich’s resources behind MiSupport with the exceptional talent from the former Farm AV team, we’re able to offer a level of expertise and service that truly sets us apart. Whether it’s a complex stadium project or a streamlined meeting room setup, PLUS ensures our partners have the tools and support they need to succeed."

Bobby Swartz, CEO of Midwich, added: "PLUS is more than just a service offering—it’s a partnership. We’re here to help our channel partners grow their businesses by providing the expertise, resources, and support they need to deliver outstanding solutions. With the addition of the Farm AV team’s knowledge and experience, we're confident that PLUS will redefine what our partners can achieve."

PLUS offers a range of services tailored to meet the unique needs of each project, including:

Project+: End-to-end project support, from design to documentation.
Deploy+: Onsite or remote commissioning and system optimisation.
Code+: Custom control and DSP programming for bespoke solutions.
Protect+: Advanced replacement warranties and 24/5 technical support.

With PLUS, Midwich is committed to helping channel partners deliver exceptional AV experiences, ensuring client satisfaction and long-term success.

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